Ingram Micro , a major US information technology (IT) service provider, has confirmed it has identified ransomware on some of its internal systems. This announcement comes shortly after reports surfaced that the company was experiencing a global outage affecting its websites and internal operations.
In a statement, the company said that it has taken steps to secure the relevant environment, including taking certain systems offline.
“Ingram Micro recently identified ransomware on certain of its internal systems. Promptly after learning of the issue, the Company took steps to secure the relevant environment, including proactively taking certain systems offline and implementing other mitigation measures. The Company also launched an investigation with the assistance of leading cybersecurity experts and notified law enforcement,” the company said in a statement.
“Ingram Micro is working diligently to restore the affected systems so that it can process and ship orders, and the Company apologizes for any disruption this issue is causing its customers, vendor partners, and others,” it added.
Ingram Micro outage started on July 3
Ingram Micro has been experiencing a widespread outage since Thursday (July 3) morning, impacting its websites and internal systems. Reports said that customers were unable to place orders, and employees were reportedly locked out of various internal systems.
The disruption began when the company's main website, ingrammicro.com, went offline. Visitors to the site were met with either a generic "access restricted" message from Akamai, a networking vendor used by Ingram Micro, or a maintenance notification.
Employees were reportedly unable to access some of Ingram Micro's crucial internal systems.
Ingram Micro plays a significant role in the global IT ecosystem, providing hardware, software, cloud services, logistics and training solutions to a vast network of resellers and managed service providers worldwide.
In a statement, the company said that it has taken steps to secure the relevant environment, including taking certain systems offline.
“Ingram Micro recently identified ransomware on certain of its internal systems. Promptly after learning of the issue, the Company took steps to secure the relevant environment, including proactively taking certain systems offline and implementing other mitigation measures. The Company also launched an investigation with the assistance of leading cybersecurity experts and notified law enforcement,” the company said in a statement.
“Ingram Micro is working diligently to restore the affected systems so that it can process and ship orders, and the Company apologizes for any disruption this issue is causing its customers, vendor partners, and others,” it added.
Ingram Micro outage started on July 3
Ingram Micro has been experiencing a widespread outage since Thursday (July 3) morning, impacting its websites and internal systems. Reports said that customers were unable to place orders, and employees were reportedly locked out of various internal systems.
The disruption began when the company's main website, ingrammicro.com, went offline. Visitors to the site were met with either a generic "access restricted" message from Akamai, a networking vendor used by Ingram Micro, or a maintenance notification.
Employees were reportedly unable to access some of Ingram Micro's crucial internal systems.
Ingram Micro plays a significant role in the global IT ecosystem, providing hardware, software, cloud services, logistics and training solutions to a vast network of resellers and managed service providers worldwide.
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